Effective date: September 23, 2026
The Progress Lab respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through progresslabnc.com.
Information we collect
When you use our website or contact us, you may choose to provide your name, email address, phone number, city or ZIP code, preferred contact method, and general inquiry information. Please do not submit diagnoses, medical records, or other private health information through the website inquiry form.
How we use information
We use information you provide to respond to inquiries, discuss whether services may be a fit, provide requested information, communicate about the intake process, and improve our website and services.
Text messages
By providing your mobile number and agreeing to receive text messages from The Progress Lab, you consent to receive SMS messages from us related to your inquiry, intake, scheduling, services, or other business communications you have requested or agreed to receive.
Message frequency varies based on your relationship with The Progress Lab and the services or information you request. Message and data rates may apply.
You may reply STOP at any time to opt out of future text messages. You may reply HELP for more information or contact us through our website.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties.
Sharing and protection of information
We may share information only as needed to operate our services, comply with legal obligations, protect rights and safety, or with service providers that support our business and are required to protect the information they handle. We use reasonable safeguards to protect personal information, though no method of online transmission or storage is completely secure.
Third party links
Our website may link to third party services, including our secure online referral platform. Their privacy practices are governed by their own policies.
Updates to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision.
Contact us
For questions about this Privacy Policy or your information, please contact The Progress Lab at (336) 355 6587, harmony@progresslabnc.com, or through the contact form on our website.